Guest reviews

                                                Location
                                                1326 Reviews
                                            
9.4 /10

                                                Breakfast
                                                728 Reviews
                                            
7.7 /10

                                                Service
                                                1013 Reviews
                                            
8.5 /10

                                                Room
                                                1285 Reviews
                                            
6.1 /10

Latest reviews from our guest surveys

26.04.2024

5/10

25.04.2024

9/10

25.04.2024

9/10

25.04.2024

6/10

25.04.2024

10/10

24.04.2024

5/10

24.04.2024

10/10

17.04.2024

3/10

17.04.2024

5/10

17.04.2024

8/10

17.04.2024

10/10

08.03.2024

9/10

Great location, friendly staff, comfortable room.

Hotel reply

Dear Daliborka R., Thank you for taking the time to share your feedback about your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that you enjoyed our hotel's great location, friendly staff, and comfortable rooms. We strive to provide a pleasant and memorable experience for all our guests. If you have any further comments or suggestions, please do not hesitate to let us know. With best regards Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

08.03.2024

7/10

I have stayed to Ananas trend hotel more than ten times in my life, always likes the location and the easiness of taking the train straight opposite the hotel! The breakfast was always good and rich ! But I think that in needs a good renovation. Also the image of the homeless people sleeping to the side road of the hotel to spaces of the side doors isn’t the best impression..

Hotel reply

Dear Romanias S., Thank you for taking the time to share your feedback about your recent stays at Austria Trend Hotel Ananas. We greatly appreciate your loyalty and your kind words regarding our convenient location and delicious breakfast. It's always a pleasure to accommodate guests like you who appreciate the convenience and amenities we offer. We understand your concern regarding the need for a renovation. We constantly strive to provide a comfortable and updated environment for our guests. While we don't have any immediate plans for a renovation, we appreciate your feedback and will take it into consideration as we continue to improve our facilities. Regarding the presence of homeless individuals near the hotel, we apologize for any inconvenience this may have caused you. We are aware of the situation and are working with local authorities to address it. Your safety and comfort are our top priorities, and we appreciate your understanding. Thank you once again for your valuable feedback. We hope to welcome you back to Austria Trend Hotel Ananas in the future and provide you with an even better experience. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

23.02.2024

2/10

Unpleasant night staff. Dangerous smell issues

Hotel reply

Dear Archibald, Thank you for taking the time to share your feedback about your recent stay at Austria Trend Hotel Ananas. We apologize for any inconvenience caused by the behavior of our night staff. Your comment regarding the smell issues is duly noted and we will take it into account. We appreciate your feedback as it helps us to improve our services. Should you have any further concerns, please do not hesitate to contact us. With best regards, Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

17.02.2024

10/10

Super Staff

Hotel reply

Dear Guest, Thank you for taking the time to leave a review of your recent stay at Austria Trend Hotel Ananas. We are delighted to hear that our staff made a positive impression on you. Providing exceptional service is our top priority, and we will make sure to share your kind words with our team. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay. With best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

12.02.2024

10/10

Very warm and comfortable stay. Breakfast was great as choice and quality, there was even gluten free options upon request.

Hotel reply

Dear Stela, Thank you for taking the time to share your positive experience at Austria Trend Hotel Ananas. We are thrilled to hear that you had a warm and comfortable stay with us. It's wonderful to know that you enjoyed the breakfast, especially the great choice and quality. We strive to cater to all dietary needs, including gluten-free options, and we are delighted that we could accommodate your request. We appreciate your kind words and hope to welcome you back in the future. With best regards, Christian Reitbauer and your Austria Trend Hotel Ananas Team

01.02.2024

10/10

Excellent! I enjoy my stay here ☺️

Hotel reply

Dear Argyro, Thank you so much for taking the time to share your positive review of your stay at Austria Trend Hotel Ananas. We are delighted to hear that you had an excellent experience with us. It brings us great joy to know that you enjoyed your stay. Should you have any future plans to visit Vienna, please do not hesitate to reach out to us. We would be honored to welcome you back. With best regards Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

03.01.2024

9/10

A very comfortable one-night stay which was ideally geographically located for the nearby Schonbrunn Palace which is only two stops away on the nearby metro.

Hotel reply

Dear Mr. Steve, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

15.12.2023

10/10

Thanks for everything. We are so grateful that you separated us from the crowded and noisy tour groups. We congratulate your hotel's management approach for the effort you make to provide our services.

Hotel reply

Dear Ozgur, thank you very much for having taken the time to express your satisfaction during your recent stay at the Austria Trend Hotel Ananas. We are grateful for the positive feedback and will most definitely seize the opportunity in one of our future team meetings in sharing the comments. This will motivate us in our efforts, in providing all our guests with the best possible service at our hotel. We look forward to welcoming you back to the Austria Trend Hotel Ananas in the future. With best regards Christian Reitbauer and your Austria Trend Hotel Ananas Team

05.12.2023

7/10

S. O.

Hotel reply

Sehr geehrter Herr Holger, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihren Aufenthalt im Austria Trend Hotel Ananas zu berichten. Über Ihr positives Feedback freuen wir uns sehr und werden dies selbstverständlich an unser gesamtes Team kommunizieren. Wir bedanken uns ebenfalls für die geäußerten Kritikpunkte und werden diese beim nächsten Executive Meeting ansprechen. Ihr Beitrag wird uns weiterhin in unseren Bemühungen motivieren, unseren Gästen den bestmöglichen Aufenthalt bei uns zu gewährleisten. Wir würden uns freuen, Sie bald wieder in unserem Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Christian Reitbauer und Ihr Austria Trend Hotel Ananas Team

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