Guest reviews

                                                Location
                                                1275 Reviews
                                            
9.3 /10

                                                Breakfast
                                                813 Reviews
                                            
8.9 /10

                                                Service
                                                947 Reviews
                                            
9.2 /10

Latest reviews from our guest surveys

31.10.2024

9/10

30.10.2024

9/10

29.10.2024

8/10

29.10.2024

8/10

29.10.2024

9/10

29.10.2024

9/10

28.10.2024

8/10

26.10.2024

10/10

26.10.2024

10/10

26.10.2024

8/10

26.10.2024

9/10

07.09.2024

8/10

A lovely hotel in a location with splendid views over the city. Very friendly and helpful staff. Really enjoyed our stay there.

Hotel reply

Dear Julie, thank you for your kind words about your recent stay at Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you enjoyed the splendid views over the city and that our staff's friendliness and helpfulness enhanced your experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kindest regards Kathrin Gerstl General Manager Austria Trend Hotel Schloss Wilhelminenberg

06.09.2024

8/10

The main reception and restaurant/terrace were wonderful. Your staff were friendly and helpful and the wedding reception room was gorgeous. However we found the rooms a little outdated and they could probably use a bit of updating. The bathroom was extremely small but it was just about OK for one person. The biggest issue was the lack of air conditioning, in 35 degrees of heat, which made sleeping extremely difficult. The fans provided were not very efficient. I realise the weather is beyond your control but if the summers are going to get hotter, you really do need to address the issue of some kind of air conditioning. But overall, a great stay!

Hotel reply

Dear Sandra O., Thank you for taking the time to provide us with your detailed feedback. We are pleased to hear that you enjoyed our main lobby, restaurant, terrace, and the service of our friendly staff. It brings us great joy to learn that you found the wedding reception room to be beautiful. We sincerely apologize for any inconvenience caused by the outdated rooms and the small size of the bathroom. We understand the importance of a comfortable stay and will take your comments into consideration for future improvements. Regarding the lack of air conditioning, we regret any discomfort during your stay. While we do not advertise our historic hotel as air-conditioned, we acknowledge the challenges posed by exceptionally warm weather. We appreciate your understanding and feedback on this matter. We are grateful for your overall positive review and are delighted to hear that you had a great stay with us. Should you travel to Austria Trend Hotel Schloss Wilhelminenberg again, we would be honored to welcome you back. Sincerely, Kathrin Gerstl General Manager Austria Trend Hotel Schloss Wilhelminenberg

23.08.2024

10/10

This hotel is perched on a hill above Vienna, offering breathtaking panoramic views of the city. The serene setting provides a peaceful retreat while still being conveniently close to the city center. The rooms are spacious, modern, and elegantly furnished. Large windows allow guests to fully appreciate the stunning vistas. Comfortable beds and well-appointed amenities make for a luxurious stay. The staff is attentive, professional, and eager to make your stay as comfortable as possible. Their hospitality adds to the overall excellence of the hotel.The on-site restaurant serves a variety of delicious dishes, with a focus on local Austrian cuisine. Dining with a view of Vienna makes the experience even more special. This hotel is an exceptional choice for anyone looking to enjoy Vienna from a unique vantage point. The combination of luxurious accommodations, excellent service, and stunning views makes it a top pick for visitors to the city.

Hotel reply

Dear Dusan J., Thank you for taking the time to share your experience at Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you enjoyed the breathtaking panoramic view of Vienna from our hilltop location. It is truly gratifying to learn that the peaceful surroundings provided you with a tranquil retreat while still being conveniently close to the city center. We are pleased that you found our rooms spacious, modern, and elegantly furnished, with large windows allowing our guests to fully appreciate the stunning views. Ensuring a comfortable and luxurious stay for our guests is always our top priority, and we are glad to hear that you enjoyed the comfortable beds and well-appointed amenities. At Austria Trend Hotel Schloss Wilhelminenberg, we take pride in our attentive and professional staff who are dedicated to making each guest's stay as enjoyable as possible. Your kind words regarding their hospitality are greatly appreciated and will be shared with the team. Our hotel restaurant is indeed renowned for its variety of delicious dishes focusing on local Austrian cuisine. Dining with a view of Vienna is an experience we strive to make special for all our guests. We are glad you enjoyed this aspect of your stay. We are honored by your description of our hotel as an exceptional choice for those looking to enjoy Vienna from a unique perspective. Your recognition of our luxurious accommodations, excellent service, and breathtaking views motivates us to continue creating unforgettable experiences for all our visitors. Sincerely, Kathrin Gerstl General Manager Austria Trend Hotel Schloss Wilhelminenberg

15.08.2024

10/10

It was our second time at this hotel and i am happy to say that you didnt dissapoint. Great view staff and room!!

Hotel reply

Dear Al-kailani b., thank you for choosing to stay with us for the second time. We are thrilled to hear that you enjoyed the great view, staff, and room during your visit. Your kind words motivate us to continue delivering excellent service to all our guests. We look forward to welcoming you back for another wonderful experience at Austria Trend Hotel Schloss Wilhelminenberg. Kindest regards Kathrin Gerstl General Manager Austria Trend Hotel Schloss Wilheminenberg

24.05.2024

8/10

I stayed at the hotel for 6 nights for a holiday. I liked the quiet location (with the exception of groups of young people that passed my window late in the evening). The city centre is easily accessible by public transport. The view from the hotel terrace on Vienna is magnificent. The breakfast was very good with a lot of choices of food and drinks. The only "complaint" I have is about the temperature in my room which was quiet high (my room was on the second floor). Nevertheless I would recommend the hotel..

Hotel reply

Dear Mr. van der h., Thank you very much for your review and for sharing your experience following your stay at our Austria Trend Hotel Schloss Wilhelminenberg. We are delighted to hear that you enjoyed the peaceful location of our hotel and the magnificent view from the terrace overlooking Vienna. We are pleased that you were satisfied with the breakfast and the variety of choices we offer. However, we deeply regret that the temperature in your room was not to your liking. Our historic building does not have air conditioning, and this is not advertised on our platforms. Nevertheless, we appreciate your recommendation of our hotel. Once again, thank you for your feedback and for recommending our hotel. We hope to have the opportunity to welcome you back in the future for another pleasant stay. Kind regards, Kathrin Gerstl General Manager Austria Trend Hotel Schloss Wilhelminenberg

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