Guest reviews

6501 Reviews Excellent
8.9 out of 10

HolidayCheck

198 Reviews

8.2/10

Booking.com

6955 Reviews

8.7/10

HRS

5 Reviews

8.3/10

Expedia

251 Reviews

8.7/10
Location 1672 Reviews
9.5 /10
WiFi 40 Reviews
7.8 /10
Service 1135 Reviews
9.3 /10

Latest reviews from our guest surveys

28.10.2024
8/10

18.10.2024
8/10

18.10.2024
8/10

18.10.2024
10/10

17.10.2024
10/10

05.10.2024
7/10

The superior rooms are good value and we have stayed many times in the hotel but the probelm with the Manager was not good.

Dear Ms. H., We appreciate your continued patronage and the feedback you have shared. We are delighted to know that you consider our superior rooms to offer good value. We are sorry to hear about your encounter with the receptionist and wish to assure you that we will address this matter internally. Your satisfaction is our utmost priority, and we look forward to welcoming you back for an enhanced experience. Yours sincerely, Eva Sandtnerova Hotel Management - on behalf of the team at Austria Trend Hotel beim Theresianum

20.09.2024
9/10

20.09.2024
9/10

Good location close to train station, room is not big has three single beds but still comfortable, good for its price.

Dear Rxi, Thank you for your positive feedback. We are pleased to hear that you found the location of our hotel convenient and that you enjoyed the comfort of your room with three single beds. We aim to provide a comfortable stay at a reasonable price. We value your kind words and look forward to welcoming you back in the future. Best regards, Eva Sandtnerova Hotel Management - on behalf of the team at Austria Trend Hotel beim Theresianum

09.09.2024
10/10

08.09.2024
9/10

The only issue for me was the internet connection being spotty at times. Otherwise, the room was nice and clean with necessary sustainable amenities. The location was great as well, close to both subway stations, tram stops, and the main station.

Dear Helena, Thank you for sharing your feedback with us. We are pleased to learn of your satisfaction with the cleanliness of your room and the sustainable amenities offered. We regret any inconvenience caused by the intermittent internet connection. It is gratifying to know that you found our location convenient, with easy access to subway stations, tram stops, and the main station. Your kind words are greatly appreciated, and we look forward to welcoming you back soon. Yours sincerely, Eva Sandtnerova Hotel Management - on behalf of the team at Austria Trend Hotel beim Theresianum

07.09.2024
5/10

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